Questions for
Estate Agents

Q: How long has the property been on the market?

The length of time a property has been on the market can provide insight into demand and potential flexibility on price.

Q: Why is the seller moving?

Understanding the seller’s reason for moving may help indicate how flexible they are on price or timescales.

Q: Has the property previously fallen through?

If a previous sale has fallen through, it can be useful to understand why, as some issues may still be relevant.

Q: Are there any known issues with the property?

Estate agents should disclose any known issues with the property if they are aware of them.

Q: Is the seller part of a property chain?

Knowing whether the seller is part of a property chain can help set expectations around transaction timescales.

Q: Are there any service charges or ground rent?

For leasehold properties, buyers should ask about service charges, ground rent, and any planned changes to ongoing costs.

Make the most from your agent relationship

Thinking of Buying your First Home?

Purchasing a property is one of the biggest financial decisions you’ll make, and it's vital to be as informed as possible.

Estate agents are there to help sell the property, but that doesn’t mean you can’t ask the right questions to uncover crucial details. Below are ten essential questions every first-time buyer should ask — along with the reasons behind them and what kind of answers to look out for.

1. How long has the property been on the market?

Answer: If it’s been listed for several months, it could indicate issues with the property, location, or price. It may also put you in a stronger position to negotiate.

2. Have there been any offers so far?

Answer: This gives you an idea of competition and whether others see value in the property. If offers have been made and rejected, ask why — this could reveal seller expectations or problems uncovered during surveys.

3. Why is the owner selling?

Answer: While estate agents may be vague, any insight can help. For example, if the owners are relocating or upsizing, it’s less concerning than if they’re leaving due to noise or problematic neighbours.

4. How old is the property and when were key systems (e.g., boiler, roof, electrics) last updated?

Answer: Older homes can come with hidden costs. Recent upgrades to the boiler or roof could save you thousands in the short term.

5. Is the property in a chain?

Answer: If there’s no upward chain (i.e., the seller isn’t reliant on buying another property first), the process is often quicker and less prone to delays.

6. What’s included in the sale?

Answer: Fixtures and fittings like ovens, white goods, and garden sheds may or may not be included. Always confirm what’s staying so there are no surprises on moving day.

7. What are the average utility and council tax costs?

Answer: Get a realistic idea of monthly outgoings. You can also check the council tax band on the local council’s website for confirmation.

8. Has the property had any major works or extensions?

Answer: If so, ask for evidence of planning permission and building regulations approval. Unauthorised works can cause legal headaches later.

9. What’s the local area like?

Answer: Ask about schools, transport links, noise levels, and planned developments. An agent might offer some insights, but it’s wise to do your own research as well.

10. Have there been any issues with damp, flooding, or subsidence?

Answer: Sellers are legally obliged to disclose known issues, but asking directly can sometimes reveal more detail. Always follow up with a professional survey for peace of mind.