Are you a Retiring Broker?
Do you have an Exit Plan for your clients?
Ensure a seamless, respectful transition for the clients you’ve supported for years — with an independent partner who puts their best interests first.
What happens to your clients when you step away?
A semi-commercial mortgage (also known as a mixed-use mortgage) is designed for properties that have both residential and commercial elements — for example:
- A shop or café with flats above
- A ground-floor office with residential accommodation above
- A property that’s mainly residential but includes a business unit
These mortgages sit between standard buy-to-let and full commercial loans, offering more flexible terms and lower rates than pure commercial lending.
A Smooth & Ethical Client Transition
Bright Money Independent provides a client-first succession pathway for advisers planning to retire or scale back.
Our approach focuses on:
Open, confidential discussions about your goals and timing
Structured transition processes that minimise disruption
Independent financial advice with no product or institutional bias
Values-aligned client care, so your clients are supported the way you intended
🌟Why Advisers Choose Bright Money Independent
1) We’re specialists in financial adviser succession planning
2) We prioritise continuity, integrity and trust
3) We provide ongoing relationship-based advice — not transactional handovers
4) We help you exit the industry smoothly, respectfully, and on your terms
FAQ
about
mortgage
broker
exit
planning
What happens to mortgage clients when a broker retires?
When a mortgage broker retires, responsibility for ongoing client service does not automatically transfer elsewhere. Without a formal plan, clients may be left without advice on product transfers, remortgaging, or protection reviews, which can create regulatory and reputational risks.
Why should mortgage brokers have an exit strategy?
An exit strategy helps ensure clients continue to receive appropriate advice after retirement. It also allows brokers to plan the orderly transfer of client relationships, protect their professional reputation, and potentially realise value from their existing client book.
Is succession planning important for mortgage brokers?
Yes. Succession planning helps maintain continuity of service for clients and reduces the risk of complaints or regulatory issues. It also supports compliance with FCA expectations around fair customer outcomes and ongoing servicing.
Are mortgage brokers required to consider what happens to clients after retirement?
While there is no single rule mandating a specific exit approach, brokers remain responsible for treating customers fairly. The FCA expects firms to consider client outcomes, including how clients are supported if a broker ceases trading or retires.
What risks are there if a broker retires without a plan?
Retiring without a plan can lead to clients missing rate switches, paying higher interest rates, or losing access to advice. This may result in complaints, reputational damage, or scrutiny if clients feel abandoned or disadvantaged.
Can a retiring broker transfer their client book?
In many cases, client relationships can be transferred or introduced to another authorised firm, subject to regulatory requirements and client consent. A structured handover helps ensure continuity and protects client interests.
How does retiring affect recurring income or trail commission?
Without an exit plan, recurring income streams such as trail commission or ongoing advice fees may reduce or stop entirely. Planning ahead allows brokers to manage this transition more effectively.
What should brokers consider when choosing a successor or partner?
Brokers should consider regulatory status, service standards, client demographics, and long-term stability. Ensuring the successor firm aligns with the broker’s values and client expectations is important for a smooth transition.
When should a mortgage broker start planning for retirement?
Many brokers begin planning several years in advance. Early planning provides more options, reduces pressure, and allows time for a controlled handover that benefits both clients and the retiring broker.
Is it Time to Start Planning your Exit?
Whether retirement is around the corner or still a few years away, the best transitions are planned early.
If you're wondering what should happen to your clients when you step away — we’re here to help you build a clear and thoughtful exit plan.
Call us: 01844 390910
Email us: info@bmimoney.co.uk
Or use the form below and we'll be in touch.
